About Shipping Fee for International.

【Delivery Company(To Japan)】  Yamato Transport(Yu-Pack for some areas)

  • The delivery company is "Yamato Transport". For some areas such as Okinawa Prefecture and remote islands, the delivery company will be Yu-Pack.
  • Delivery fee is 550JPY all over Japan
    *Additional charges may apply for some remote islands.
  • Buy 8,000JPY and more(excluding tax), the delivery fee will be free.
  • Buy 8,900JPY and more(excluding tax), the delivery fee to Hokkaido, Kyushu, Okinawa, remote islands, and some areas will be free.
  • Depending on the product, the shipping fee may not be calculated automatically. Later, we will contact you by e-mail with the corrected cash on delivery fee and shipping fee.

【Shipping Company(For International)】 FedEx / EMS

*For orders placed on weekends and Japanese holidays, the product cannot be shipped due to the FedEx service is closed.
We will prepare to ship your order after weekends or holiday.

  • Customers are responsible for shipping costs of international shipping.
  • Customers are responsible for paying customs duties, any other taxes and costs on imports of items from Japan.
    The customs duties are depends on the items and the country. Please ask your country's customs. 
  • The shipping company for international at check out page is FedEx, but the actual shipping company is either Fedex or EMS.
    (You cannot choose the shipping company. We will inform you by e-mail regarding the shipment in details.
  • Shipping fee to each destination is below.

Region Order Amount
〜19,999JPY 20,000〜
29,999JPY
30,000〜
49,999JPY
50,000JPY and more
China
South Korea
Thailand
Taiwan
Hong Kong
Other Asian Country
2,000JPY 1,500JPY 1,000JPY Free Shipping
North America
Canada
Mexico
2,800JPY 2,200JPY 1,500JPY Free Shipping
Europe
Russia
Australlia
3,500JPY 3,000JPY 2,500JPY Free Shipping
South America
Africa
Middle East
5,000JPY 4,500JPY 3,500JPY Free Shipping
  • The shipping fee is the same for each country / region and depends on the purchase price.
  • The shipping fee above is applied for the order at HINOYA Online Store(this store). It is not applied for the order at HINOYA's other online store.
  • Even if you order at HINOYA Online Store, we may not be able to send it to some countries / regions due to some reasons such as areas of no delivery service, COVID19, and so on).
  • Due to the influence of COVID19, the shipping fee of FedEx etc. to some countries and regions has been significantly increased.
    Therefore, even if you order at HINOYA Online Store, in the case of the shipping fee is significantly high rate, we may cancel your order. We apologize for the inconvenience and thank you for your patience.
  • Please review Terms and Conditions for International Shipping regarding payment, return policy and so on.

Notice to customers living in UK
*Due to the Brexit, at Hinoya Online Store, we will only ship the order over £135(except shipping fee) at a time to the UK.
   We cannot take the order less than £135 from UK. We apologize for the inconvenience.
    【Reference】
       £135 = apprx.20,000JPY(As of February 9, 2021)


*Also, customers are responsible for paying customs duties, any other taxes and costs on imports of items from Japan.
   The customs duties are depends on the items and the country. Please ask your country's customs.
    【Reference ex. FedEX】 You will be charged
        ・Original Duty
        ・Original VAT
        ・Advancement Fee etc.

Notice to customers living in Russia
Shipping of goods to Russia is limited to a total order price of up to € 200.
In addition, when shipping the product, we need to fillout your phone number and email address on the shipping document.
We apologize for the inconvenience, but please fill those out when you place an order.