Privacy Policy
About Us
This site is operated by Hinoya Co.,Ltd.
The site address is https://hinoya.shop.
In consideration of the importance of protecting personal information, Hinoya Co., Ltd. complies with the "Act on the Protection of Personal Information" and this Privacy Policy, and is committed to protecting the privacy of our customers.
What is personal data? And the reason why this site collects personal information.
Definition of personal information
Information about an individual customer ("Personal Information"), such as the customer's name, address, and telephone number, that can be used to identify the individual customer.
＜ Guidelines for personal information protection ＞
1. Compliance with laws and regulations
We comply with laws, regulations, and other rules regarding personal information.
2. Our privacy policy applies only to the cases as follows.
- Only services provided directly by "HINOYA ONLINE STORE". Services provided by other organizations or companies to which you have moved by links or other actions are not included.
- The customer uses the services on "HINOYA ONLINE STORE" with its responsibility.
- HINOYA is not responsible for any damages resulting from the use of information obtained from the "HINOYA ONLINE STORE" website or other websites to which links are provided.
3. Purpose using the personal information
We will acquire personal information through legal and fair means. When acquiring personal information, we clarify the purpose of collection and use to the person concerned, and use the information for business purposes within the scope of that purpose. The purposes of our use of personal information are as follows.
（1）Providing information on products, storefront information, and promotions such as point up, and sales.
（2）Sending catalogs and event invitations.
（3）Responding to customer inquiries, requests for information materials, etc.
（4）Correspondence such as delivery of e-mail regarding product orders and shipping.
（5）Business activities related to sales, including after-sales service.
（6）Providing information on job applications.
（7）International shipping services by Global-e. To read more about Global-e’s terms and conditions, please visit here. Global-e may also collect personal information about you or your transaction. Please visit here to read their privacy policy.
4. Safety measure
We take appropriate security control measures to ensure the safety and accuracy of personal information. We strive to protect personal information from unauthorized access and leakage and continuously educate and enlighten our employees. In addition, we will conduct internal audits as appropriate, and promptly correct any problems that require improvement.
5. Provision to Third Parties
We will not disclose or provide personal information to third parties without the consent of the individual, except in the following cases.
(1)When the information is used by a subcontractor only to the extent necessary for its business operations.
(2)When personal information is disclosed to a settlement company for the purpose of identification, confirmation of the billing address, or credit checks by the settlement company.
(3)In the event of a merger, corporate separation, transfer of business, or other succession of business in accordance with laws and regulations.
(4)When the provision of personal information is required or permitted by laws and regulations.
6. Disclosure / correction / deletion
When we receive a request for disclosure, correction, or deletion of personal information in our possession, we will respond to the request within a reasonable period of time after we confirm that the request is made by the person in question.
7. About Cookie
Cookies are a function that allows a customer's computer to remember information about the customer's visits to a website. Hinoya Co., Ltd. may combine this personal information with information we have collected about other customers and use it for a variety of purposes. For example, we may use this information to improve our Web site, to understand popular areas and features on our site, to track visitor numbers, to understand the effectiveness of events and features, to customize our customer interactions for improvement, and for other internal business purposes. You may set your browser to refuse cookies, but please note that if you do, you may not be able to receive certain services, such as shopping at the HINOYA ONLINE STORE.
8. Contents embedded from other sites
Posts on this site will contain embedded content (videos, images, posts, etc.). Embedded content from other sites behaves exactly the same way as if a visitor had visited that site.
HINOYA Co., LTD
Head Office：3-17-8 HIGASHI-UENO TAITO-KU TOKYO JAPAN 110-0015
CONTACT US：Web Division
03-3832-2822 / hinoya-onlinestore@hinoya-ameyoko.com
（Open Hour 11:00〜19:00 exc. Holiday and some specific day）